Services E-Contact - Write to us! Your tools Your order E-Contact Your tools Your order Write to us! We will try to handle your request as soon as possible. Complaint Did your drill bit break or shipment not arrive on time? Write to us about anything that didn't meet your expectations. Ordering tool repairs Just fill in the details of the defect, where to pick up the tool and where to send the repaired tool. Technical consulting Write to us in your own words what we can do to help you. We will try to answer your questions as soon as possible. We will take care of your tools as if they were our own! Repair at no cost No additional cost for 2 years for all electric and cordless tools. Speed of repairs Your tools will be repaired and ready for dispatch the next working day. Shipping free of charge During the warranty period, we will pick up and ship the repaired tool free of charge to the address you specify. Logistics"At your service" We will pick up your tools where you want and will send the repaired ones to where you want. Revision free of charge We always carry out the revision of tools according to EN (STN) 331600 free of charge. Registration of production numbers You don't have to keep receipts and invoices. We will do the management of the records for you. H-Servis Guarantee of original spare parts and professional repairs of HERMAN tools. Your order Fast shipping We will prepare, inspect, pack and ship your order the next working day. Shipping free of charge For purchases over 0,00 € excluding VAT, we will deliver the ordered goods to your door free of charge Logistics"At your service" We will deliver your order to any address you specify within the territory of the Slovak Republic. Possibility of returning goods You can return the goods within 14 days of delivery for any reason.