International
You will get the shipping for free!Ordering tool repairs
Warranty Repairs Terms & Conditions:
- Free transport of tools to the service centre as well as back to the address you specify
- Free technical inspection and replacement of spare parts
- The warranty does not apply to spare parts of a consumable nature (carbons, supply cords, etc.)
Post-Warranty Repairs Terms & Conditions:
- Shipping costs of 25 € excluding VAT per trip (even if repair is refused)
- Technical inspection (rate of 20€ without VAT/hour, even in case of refusal of repair)
- The repair will be carried out after agreement of the quotation
- 20% discount on the purchase of new tools (if the repair is refused)
Fields marked * are required.
Contact details
This email will be used for subsequent communication with you regarding tool repairs
Invoicing data
Tools for repair
Additional information
Repair orders received by 2:00 p.m. will usually be picked up the next business day.
Please send the tools for repair clean and in complete condition. In case you want to send a cordless tool, charger or battery for repair, you need to send the complete set (tool + charger + batteries) so that a full service inspection can be carried out. Please hand over the tools to the courier packed according to the shipping company's internal regulations; otherwise you will be charged the full amount of the shipping fee.
