International
You will get the shipping for free!Ordering tool repairs
Warranty Repairs Terms & Conditions:
- Free transport of tools to the service centre as well as back to the address you specify
- Free technical inspection and replacement of spare parts
- The warranty does not apply to spare parts of a consumable nature (carbons, supply cords, etc.)
Post-Warranty Repairs Terms & Conditions:
- Shipping costs of 25 € excluding VAT per trip (even if repair is refused)
- Technical inspection (rate of 20€ without VAT/hour, even in case of refusal of repair)
- The repair will be carried out after agreement of the quotation
- 20% discount on the purchase of new tools (if the repair is refused)
Tools for repair
If you want to send battery-powered tools, chargers, or batteries for repair, you must send the complete set (tool + charger + batteries) so the service inspection can be fully performed.
Additional information
Select the date the courier can pick up the package:
GLS will send you a shipping label via email. Print it and attach it to the package before handing it over.
1. Send the tool for repair clean and complete.
2. Carefully pack the tool in a cardboard box and fill empty space with paper or similar to avoid damage during transport.
3. If you are sending a battery-powered tool, send the complete set (tool + charger + batteries) to the service center.
